Privacy Policy
Last updated: February 27, 2026
Fapte Bune platform respects your privacy. This policy describes what data we collect, how we use it and protect it. The platform does not accept monetary donations — only real actions and help.
1. What data we collect
When registering and using the platform, we may collect the following data: • First and last name • Email address • Phone number • City of residence • Information about help requests or volunteer offers • Photos uploaded to requests
2. How we use data
Collected data is used exclusively for: • Processing help requests and connecting volunteers with those in need • Improving platform functionality • Sending notifications about request status • Ensuring user safety • Compiling anonymous statistics
3. Cookies
We use a minimal number of technical cookies for proper website operation (language selection, session). We do not use advertising or tracking cookies.
4. Data sharing with third parties
We do not sell or share your personal data with third parties for commercial purposes. Data may only be shared with: • Volunteers — to the extent necessary to provide help (name, contact, request description) • Partner organizations — with your consent • Law enforcement — as required by law
5. Your rights
You have the right to: • Request access to your personal data • Correct inaccurate data • Delete your data from the platform • Withdraw consent for data processing • File a complaint with the data protection authority To exercise these rights, write to us: contact@faptebune.md
6. Data security
We take reasonable technical and organizational measures to protect your data from unauthorized access, modification, disclosure or destruction. All data is stored on secure servers.
7. Children
The platform is not intended for persons under 16 years of age. We do not knowingly collect children's data. If you believe a child has provided us with their data, contact us for deletion.
8. Policy changes
We may update this policy. In case of substantial changes, we will notify users through the platform. We recommend checking this page periodically.
9. Contact
For privacy questions: • Email: contact@faptebune.md • Phone: +373 60 123 456 • Address: Chișinău, Republic of Moldova